Tuesday, September 24, 2019
Organizational and Management Processes Within Health Systems Coursework
Organizational and Management Processes Within Health Systems - Coursework Example The health sector is citizens oriented and ought to live to the expectation of both the government and the public. Different players have a strategic responsibility, but this paper will focus on an internal aspect of Nigerian hospitals. The alignment of activities and resources in healthcare system are classically aimed at improving the quality of service and efficiency both in service delivery and utilization of resources (Merson et al., 2009. 16-21) Corporate culture plays a significant role in employee satisfaction and therefore service delivery. Managers play an important role in the creation of culture in an organization and learning it. This allows the management to separate cultural artifices with a positive impact on service delivery from non-progressive norms. There are many contending variables in the organizations culture. The changing needs and expectation of stakeholders like the contradicting needs of the patients, the providers and regulators create inconsistencies and send mixed signals. Moreover, it handles the maintenance of most inefficient practices and is, therefore, important that the discussion about organizational culture be started (Swayne, 2014. 17). Learning an organizational culture in health will allow managers to identify specific areas and norms that affect service delivery and its efficient utilization of resources. Culture to some degree is shaped by incentives and understanding it in health, allows the managers and regulators to identify specific areas they can encourage change or improvement. Culture determines how an organization does things. It is, therefore, imperative that progressive stagnant culture are separated and dealt with accordingly through identification (Watkins, 2013, 8-14) We should be moving towards learning organizational culture in health care systems. Culture is a factor that determines the quality of service
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